Questions and Answers to Project Documents — Business Opportunities
PROJECT:  Biometrics, Biometric Authentication, and Video Analytics at DEN
NUMBER:  N/A

Current as of:  10/23/2019
 
Question Number  1:   Please elaborate on this use case and whether DEN is seeking to associate the combined biometric and biographic user information with WiFi account information (vs. anonymous face with WiFi account). Please elaborate on the value of this use case to DEN.
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  2:   Is there any relative priority to the use cases cited in the RFI?  For example, what is the relative priority of Entry / Exit and international traveler vs. domestic traveler use cases?  Is there an envisioned sequencing of use cases?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  3:   What biometric-related pilots / POCs have been completed to-date at DEN?  Have these capabilities been put into production?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  4:   Is there a relative priority of terminals for DIA with regard to cited use cases?  If so, please elaborate.
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  5:   Pending receipt of RFI responses that DEN views as positive and favorable, does DEN envision pursuing RFP activities in 2019 or 2020?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  6:   Does DEN envision implementation of cited RFI use cases as part of a specialized and dedicated procurement?  Or would implementation of these use cases be done in conjunction with an airport-wide modernization / capital improvement campaign?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  7:   Who are DIA’s primary (top 2 or 3) system integrator partners?  In what capacity do they support DIA?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  8:   Is the scope of this RFI strictly limited to DIA?  Or does it also include other Denver / regional airports?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  9:   1 page for high level response and org. set-up might be very limiting. Would you accept a one page company info plus an executive summary for the information provided?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  10:   What is meant by “other taxi operations” in the following sentence: Organization(s) should include descriptions of other taxi operations they reference.
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  11:   The response here will be duplicated under IV. ORGANIZATIONS RESPONSE QUESTIONS. Is that ok otherwise please elaborate the difference in the requested info?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  12:   Can you please provide this table (Gartner table) in a word document?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  13:   Is our understanding correct that these Use Cases UC3 + UC4 + UC5 referring only to international Biometric Exit?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  14:   Has Denver engaged into a Proof of Concept in order to identify common use or specific carrier use international or domestic travel with existing IT infrastructure partners?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  15:   What is DEN vision for a Seamless Passenger Journey within the airport?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  16:   Are there any specific processes in place that cannot be replaced and should be mandatory to be considered for the proposed solution?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  17:   Please describe existing systems that will be used within this process to allow us to understand what is legacy partners are involved and what industry standards exist?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  18:   Has DEN conducted a Proof of Concept with any vendor to test CBP Entry solution? Currently active or stopped?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  19:   Does DEN have any preference for a hardware solution such as type of gates (vertical doors, swing gate) or no gate and camera verification only? Is there a space concern?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  20:   Does DEN have any space limitation for installing the Biometric Solutions?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  21:   Are there any specific process in place that cannot be replaced and should be mandatory to be considered for the proposed solution?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  22:   Has DEN conducted a Proof of Concept with any vendor to test CBP Exit solution? Currently active or stopped?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  23:   Does DEN have any preference for a hardware solution such as type of gates (vertical doors, swing gate) or no gate and camera verification only? Is there a space concern?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  24:   Does DEN have any space limitation for installing the Biometric Solution or e-gates?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  25:   Is DEN looking for a partner with proven experience working with CBP, specifically integrated with CBP Traveler Verification Service?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  26:   Who is the current CUTE provider?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  27:   Are there any requirements regarding DCS (Departure Control System) integration?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  28:   Are there any requirements regarding being certified with specific CUTE provider?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  29:   Can you describe in detail which systems DEN is looking to have the solution integrated with?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  30:   Has DEN conducted a Proof of Concept with any vendor to test CBP TVS solution for check-in?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  31:   Is DEN looking to replace existing Check-in kiosks solution with Biometric Self Check in solution?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  32:   Is DEN looking for a partner that can support existing kiosk provider and to enhance current equipment with a Biometric Solution?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  33:   Who is currently the kiosk and check-in solution provider?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  34:   Has DEN conducted a Proof of Concept with any vendor to test CBP TVS solution for Bag Drop?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  35:   Is DEN looking to replace existing bag-drop solution or enhance existing equipment with Biometric?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  36:   Who is currently the bag drop solution provider?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  37:   Does DEN have any short / mid-term plans to replace these units?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  38:   Has DEN conducted a Proof of Concept with any vendor to test CBP TVS & TSA eCAT?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  39:   Does DEN have any space limitation for installing the Biometric Solution?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  40:   Are there any specific requirements the vendors should take into consideration?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  41:   How do employees today access "Employee / Portal access" at DEN airport?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  42:   Please elaborate what Portal access for employees means at DEN?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  43:   Does DEN have any existing Biometric Solution?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  44:   Does DEN have any preferred Biometric Solution to be used for this specific Use Case?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  45:   Does DEN foresee to enhance any existing "physical barriers" with Biometrics?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  46:   Is there a dedicated area for employees to pass through to access airside?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  47:   How many employees does DEN foresee to be registered using this solution?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  48:   What is the current back-ground check provider and what is required from the potential employee?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  49:   Are there any limitation/restrictions on automate this process?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  50:   Does DEN airport want to manage the gallery of images or outsource it?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  51:   Is this equally required for land side and air side?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  52:   How long would you like to store data?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  53:   This requires a combination data and historical data to measure against standards or norms. Do you have any current data source for this information?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  54:   Can you please elaborate if these are DEN airport employees or employees of airlines and vendors?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  55:   Do you currently have a communication system with them in place?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  56:   Would you accept passenger unidentified passenger movement or are you asking for facial recognition?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  57:   How many lounges do you operate common use and airline specific?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  58:   Are you interested to provide facial recognition for lounge entry at all lounges?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  59:   Who is the provider of the Common Use Lounge?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  60:   What systems are used in the lounges?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  61:   Is DEN looking for a single solution for frequent flyer status clients and also include lounge access distribution companies such as Priority Pass?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  62:   Can DEN provide a list of carriers using common lounges, alliance lounges and what non airline partners have lounge access?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  63:   How many lounge guests do you have every day?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  64:   Do you want to create a gallery of travellers and manage it at DEN or outsource it?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  65:   Do you want to establish mobile enrollment for passengers flying out of Denver?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  66:   Do you want to require arriving passengers to register?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  67:   Do you want to require facial enrollment to use free WiFi?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  68:   What is DEN vision to reach the 55% travelers ont using airport WiFi? Most likely US residents with a local US internet provider or travelers using restaurant WiFi.
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  69:   Is DEN intent to use WiFI only or also interested to combine WiFI localization along with iOS / Android localization services
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  70:   Is DEN currently using an APP that can be used to track passengers?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  71:   Does DEN wants to use their own application to connect with third party Biometric Services?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  72:   Do you want to create a gallery of travellers and manage it at DEN or outsource it?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  73:   What is DEN vision / roadmap regarding Biometric solutions?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  74:   Are there any infrastructure limitation/requirements for deploying the proposed solution?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  75:   For these situations where Use Case is not supported by CBP TVS, is DEN planning to retain and manage Biometric / Biographic data?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  76:   Please provide information about Denver airport operation as listed but not limited per below:
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  77:   Number of passengers, total, domestic, international, domestic and international transfer, departure DEN
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  78:   Number of daily flights separated by domestic and international and arriving vs. departure
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  79:   Please provide a list of domestic carrier and international operating carriers.
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  80:   Usage of arrival kiosk for international passengers, separated by global entry by CBP, standard kiosk and mobil passport
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  81:   We have multiple in-house solutions for the various Use Cases that we can offer. Can we exclude Segments or Use Cases that are outside of our scope of work?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  82:   Would you prefer that we partner with suppliers to provide a complete solution in a RFP scenario or would you select complementary suppliers?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  83:   "Organization(s) should include descriptions of other taxi operations…" Is the reference to "taxi operations"correct? Please clarify"
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  84:   Response to RFI Due Date: Friday, March 22, 2019 by 2:00 pm MST" Will DEN consider an extension? Also, please clarify whether DEN eans 2:00 p.m. MD" as daylight saving will be in effect on March 22.
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  85:   The RFI asks for variety of information in the cover letter, which is not to exceed one (1) page in length: • A summary key points in the response • Thfull name of the Organization(s), location, telephone number, as well as title and email of the party responsible for responding to this RFI • Identification material with specificity as to the page and paragraph and on what basis it believes the material is proprietary or confidential. Will DEN consider extending the page limit for the cover letter so respondents can fully answer these requests?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  86:   Which company is currently providing physical access control solutions? What type and version of the physical access control solutions are in use? Is there a system integrator involved in the physical access control solutions?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  87:   Which company is currently providing logical access control solutions? What type and version of the logical access control solutions are in use? Is there a system integrator involved in the logical access control solutions? Is the same system integrator providing both physical and logical access control solutions?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  88:   How are the background checks of DEN employees currently being performed? Are background checks fingerprint-based? Which agencies (state, FBI, etc.) are providing the background check services? Is the Rap Back service being used (state, FBI, etc.)?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  89:   Which VMS (make, model, version, etc.) is currently used throughout the DEN campus?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  90:   Does DEN have an existing Wi-Fi-based Indoor Positioning System (IPS) installed? If yes, what is the make, model, and version of IPS? Are web service-based APIs either from the Wi-Fi system or the Wi-Fi-based IPS available for integration?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  91:   Has DEN vetted all use cases for tracking of passengers and employees for legal compliance?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  92:   Who is the current Wi-Fi service provider, and what tracking data is currently available through their system?
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).
Question Number  93:   "Describe the company’s support model and technical deployment architecture." Does "technical deployment architecture" refer to a solution deployment configuration, the structure of the deployment team, or something else? Please clarify.
    Answer:   Denver International Airport has determined not to proceed with the Request for Information (RFI).