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Premium Value Concessions Program — Concessions Premium Value Concessions Program — Concessions

  Program Goals

The PVC programís goals are to identify those concessions that, within their assigned merchandise categories, achieve and maintain the highest levels of sales, given their leased square feet, while also considering their concourse locations. Additionally, the PVC program seeks to recognize concession sales growth, recognize customer service, and maintain concession agreement compliance. Concessions distinguishing themselves in these areas will earn the PVC Program Benefit for their respective concessionaires.

  Premium Value Program Reports

Each month, concessionaires have the opportunity to obtain Financial Performance and Customer Service scoring points.  The reports for the current year are updated monthly.

Financials Customer
Service
Bonus KAEP Mock
Scorecard
Sustainability
Year Report
2019 Report
2018 Report
2017 Report
2016 Report
2015 Report
2014 Report
2013 Report
2012 Report

 
PROGRAM INFORMATION

PVC 3.0 Outreach Calendar (Adobe PDF)

Rule 45: Premium Value Concessions Program (Adobe PDF)

RECENT PRESENTATIONS (Adobe PDF)

2019

ACDBE Customer Service PVC Presentation, Nov. 13, 2019

PVC Sustainability Presentation, Nov. 8, 2019

PVC 3.0 Presentation, Oct. 17, 2019

2017

PVC Update Meeting, March 21, 2017

2016

PVC Update Meeting, Jan. 28, 2016

RELATED LINKS

Services Premium Value Concessions Program